BACK TO INCIDENTSDATA BREACH ATTACK
RESOLVED
Okta
DATE: October 20, 2023
SECTOR: Technology
LOCATION: United States
SUMMARY
Identity provider experiences support case management system breach
DETAILED ANALYSIS
Okta disclosed a breach of its support case management system where threat actors used stolen credentials to access customer files uploaded during support cases. The breach affected all customer support case users.
IMPACT ASSESSMENT
Customer support files accessed, potential credential exposure
INCIDENT METADATA
INCIDENT ID
INC-2024-009
THREAT TYPE
Data Breach
INDUSTRY
Technology
STATUS
Resolved